Privacy Policy

Information We Collect

When you use feedbacks.dev, we collect information you provide directly:

• Account information (email, name via GitHub OAuth or magic link)
• Project configuration data
• Feedback submitted through your widgets (messages, ratings, URLs, browser context, screenshots, and optional contact details)

How We Use Your Information

• To provide and maintain the service
• To send opt-in notifications about feedback activity
• To deliver webhooks to your configured endpoints
• To manage subscriptions and billing when you upgrade to a paid plan

Data Storage

All data is stored securely on Supabase infrastructure with row-level security policies. Feedback data belongs to you. You can export or delete it at any time.

Third-Party Services

• Supabase: database and authentication
• Vercel: hosting and deployment
• GitHub: optional OAuth authentication
• Dodo Payments: checkout, billing portal, and subscription events
• Resend: transactional email delivery for opt-in alerts

Data Retention

Your data is retained as long as your account is active. When you delete a project, all associated feedback, screenshots, and uploaded attachments are permanently removed. Free plans only surface the most recent 30 days of history in the product, but upgrading restores older stored history without recreating it. Account deletion removes account-owned product data and uploaded feedback media.

Your Rights

You can export your feedback data as CSV, delete entire projects, or delete your account from the Settings page. If you have an active paid subscription, cancel or downgrade it from Billing before account deletion.

Contact

Questions about this policy or your data? Email pashaseenainc@gmail.com.