Developers
Captured context and payloads
Know what the widget records and how to add structured context safely.
Automatic browser context
- Page URL
- Browser user agent
- Submission timestamp
- Selected type and rating
- Optional email
- Optional visible-viewport screenshot
- Optional attachment within configured limits
Server and agent context
REST and MCP submissions can include tags, agent_name, agent_session_id, metadata, and structured_data. Use these fields for reproducible technical context, not secrets or unrestricted logs.
Minimize sensitive data
Do not place passwords, tokens, payment data, private keys, or full user records in messages, metadata, structured data, screenshots, or attachments.